12,000 BTU Ductless Mini-Split BTU Air Conditioner & Heater - Available January 2019

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1. Limited Warranty
2. What is Covered
3. What is NOT covered
4. How to Obtain Service

 LIMITED WARRANTY:

ClimateRight products (“ClimateRight”) are warranted by ClimateRight LLC, the manufacturer and distributor of ClimateRight portable outdoor air conditioning and heating units, to be free from defective workmanship and materials, subject to the conditions set forth as follows:

 WHAT IS COVERED:

ClimateRight portable air conditioners and heaters are warranted, to the original owner within the 48 continental United States, for one (1) year from the date of purchase against manufacturer defects under normal use and service. This Warranty is not transferrable and applies only to original purchases and original purchase dates. After the expiration of the Warranty term (1 year), the owner is responsible for all costs associated with repair or troubleshooting

All warranty claims, whether purchased through authorized dealers, or Climate Right, LLC (climateright parent), must be directed by email only – to support@climaterightair.com. Please provide the following information:

• Customer Name
• Email
• Ship-to address
• Where purchased and date and proof of purchase (order confirmation)
• Nature of the problem.

If warranty claim is received within 30 days from purchase date, original purchase will be verified and a replacement unit will be shipped out with a prepaid return label to return malfunctioning unit. Malfunctioning unit must be received within 15 days of receipt of replacement unit or charges will be billed for replacement unit at retail cost.

Climate Right, LLC will notify customer by email the status of the Warranty claim. If Climate Right, LLC, at its sole discretion, deems your Warranty claim valid, a prepaid shipping label will be sent to the address provided for return of the climate right unit for inspection and repair or replacement at Climate Right, LLC’s sole discretion. If during inspection the warranty has been found to be voided or invalidated the customer has the option of having unit repaired and/or returned at cost to the customer. Climate Right, LLC shall incur no repair cost or return shipping cost on a ClimateRight unit deemed not covered under warranty.

 WHAT IS NOT COVERED:

Note: The ClimateRight is a versatile product used in many applications. However, ClimateRight cannot be expected to operate and maintain its intended quality when used in extreme or unreasonable circumstances and applications.

The following limitations apply to the coverage of the warranty. If Climate Right, LLC, at its sole discretion deems any of the following apply the warranty is void regardless of purchase date.

Units/Labor charges after one (1) year of date of purchase.
Labor charges for installation, setup or training to use the product.
Shipping damage, and any damage caused by improper packaging for shipment to the authorized service center.
Cosmetic damage such as scratches and dents.
Climate Rights that have been altered or customized.
Climate Rights that have damage or failures due to improper maintenance. Please refer to maintenance program which is simply to clean or replace filters, rinse exposed coil and clean as required by the condition of the enclosed space and unit’s environment. (Complete maintenance kit sold separately.)
Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters and hoses.
Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses contrary to instructions provided in the owner’s manual, accidents, acts of God, vermin, fire, flood, improper installation, unauthorized service, maintenance negligence, unauthorized installation or modification, or commercial use.
The use of ClimateRight products in commercial settings or in settings not specifically recommended on our official company web site.
Optional accessories, attachments, and appearance items.
Products that have been modified to perform outside of specifications without the prior written permission of Climate Right, LLC.
Products lost in shipment, or theft.
Products sold AS IS or from an unauthorized reseller.
Products that have had their serial numbers removed or defaced. Products with serial numbers that have been invalidated.

 OBTAINING WARRANTY SERVICE:

All Warranty questions must be directed exclusively to support@climaterightair.com for processing.

WARRANTIES ARE IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

THIS WARRANTY SUPERSEDES ALL PREVIOUS WARRANTY POLICIES.