DIY Installation Ductless Mini Split 12,000 BTU Air Conditioner & Heater with Quick Connect

* Depends and varies widely based on r-factor (insulation), ambient temperature, humidity, etc

Product information, specifications, and photography in this website were as accurate as possible at time of publishing. Photographs may contain some features that are optional or no longer available. Since we continually strive to improve our products, actual products may differ. Specifications are subject to change without notice.

LIMITED WARRANTY:

ClimateRight products (“ClimateRight”) are warrantied by Climate Right LLC, the manufacturer and distributor of ClimateRight portable outdoor air conditioning and heating units, to be free from defective workmanship and materials, subject to the conditions set forth as follows:

WHAT IS COVERED:

ClimateRight portable air conditioners and heaters are warranted, to the original owner within the 48 continental United States, for one (1) year from the date of purchase against manufacturer defects under normal use and service. This Warranty is not transferrable and applies only to original purchases and original purchase dates. After the expiration of the Warranty term (1 year), the owner is responsible for all costs associated with repair or troubleshooting

All warranty claims, whether purchased through authorized dealers, or Climate Right, LLC (climateright parent), must be directed by email only – to support@climaterightair.com. Please provide the following information:

• •   Customer Name
• •   Email
• •   Ship-to address
• •   Where purchased and date and proof of purchase (order confirmation)
• •   Nature of the problem.

If warranty claim is received within 30 days from purchase date, original purchase will be verified and a replacement unit will be shipped out with a prepaid return label to return malfunctioning unit. Malfunctioning unit must be received within 15 days of receipt of replacement unit or charges will be billed for replacement unit at retail cost.

Climate Right, LLC will notify customer by email the status of the Warranty claim. If Climate Right, LLC, at its sole discretion, deems your Warranty claim valid, a prepaid shipping label will be sent to the address provided for return of the climate right unit for inspection and repair or replacement at Climate Right, LLC’s sole discretion. If during inspection the warranty has been found to be voided or invalidated the customer has the option of having unit repaired and/or returned at cost to the customer. Climate Right, LLC shall incur no repair cost or return shipping cost on a ClimateRight unit deemed not covered under warranty.

WHAT IS NOT COVERED:

Note: The ClimateRight is a versatile product used in many applications. However, ClimateRight cannot be expected to operate and maintain its intended quality when used in extreme or unreasonable circumstances and applications.

The following limitations apply to the coverage of the warranty. If Climate Right, LLC, at its sole discretion deems any of the following apply the warranty is void regardless of purchase date.

Units/Labor charges after one (1) year of date of purchase.
Labor charges for installation, setup or training to use the product.
Shipping damage, and any damage caused by improper packaging for shipment to the authorized service center.
Cosmetic damage such as scratches and dents.
Climate Rights that have been altered or customized.
Climate Rights that have damage or failures due to improper maintenance. Please refer to maintenance program which is simply to clean or replace filters, rinse exposed coil and clean as required by the condition of the enclosed space and unit’s environment. (Complete maintenance kit sold separately.)
Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters and hoses.
Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses contrary to instructions provided in the owner’s manual, accidents, acts of God, vermin, fire, flood, improper installation, unauthorized service, maintenance negligence, unauthorized installation or modification, or commercial use.
The use of ClimateRight products in commercial settings or in settings not specifically recommended on our official company web site.
Optional accessories, attachments, and appearance items.
Products that have been modified to perform outside of specifications without the prior written permission of Climate Right, LLC.
Products lost in shipment, or theft.
Products sold AS IS or from an unauthorized reseller.
Products that have had their serial numbers removed or defaced. Products with serial numbers that have been invalidated.

OBTAINING WARRANTY SERVICE:

All Warranty questions must be directed exclusively to support@climaterightair.com for processing.

WARRANTIES ARE IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

THIS WARRANTY SUPERSEDES ALL PREVIOUS WARRANTY POLICIES.

LIMITED WARRANTY:

ClimateRight products (“ClimateRight”) are warranted by ClimateRight LLC, the manufacturer, and the distributor of ClimateRight portable air conditioning and heating products and air purification products to be free from defective workmanship and materials. ClimateRight portable air conditioners and heaters are warrantied to the original owner only, for three (3) year from the date of purchase against manufacturer defects under normal use and service. The compressor for this unit is warranted to five (5) years. This Warranty is not transferable and applies only to original purchases and original purchase dates. After the expiration of the Warranty term (3 year for unit, 5 year for compressor), the owner is responsible for all costs associated with repair or troubleshooting.

ITEMS NOT COVERED IN THE WARRANTY:

• Cosmetic damage such as scratches and dents
• Normal wear and tear on parts or replacement parts designed to be replaced, such as filters and hoses
• Optional accessories, attachments, and appearance items
• Products lost in shipment or theft
• Products sold AS IS or from an unauthorized reseller

WHAT WILL CAUSE A VOID OF WARRANTY?

Although ClimateRight products are versatile and can be used in many non-permanent applications, they cannot be expected to operate and maintain its intended quality when used in extreme or unreasonable circumstances and applications. If any of the following apply the warranty will be voided regardless of the purchase date:

• ClimateRight products that have been altered or customized
• ClimateRight products that have damage or failure due to improper maintenance.
• Please refer to the maintenance instructions provided in the owner’s manual
• The use of ClimateRight products in commercial settings or in settings not specifically recommended on our official company website
• Products that have been modified to perform outside of specifications without the prior written permission of ClimateRight, LLC
• Products that have had their serial numbers removed, defaced, or been invalidated Permanent mounting of these products to moving vehicles.

HOW TO FILE A WARRANTY CLAIM:

All warranty claims must be submitted in writing or received and confirmed by email from an authorized ClimateRight representative. A web form is also available at www.climateright.com to submit your claim as well. If ClimateRight LLC, at its sole discretion, deems your Warranty claim valid, a prepaid shipping label will be sent to the address provided for return of the climate right unit for inspection and repair or replacement. In good faith, we will send you out a replacement unit before receiving the defective unit back. If, during inspection, the unit has been found to be defect free or has been modified in any way to cause a defect, the customer will be charged for the replacement unit plus shipping and handling fees and no refund will be issued for the initial purchase. If the unit has been found to be defective the original purchase price will be refunded.

Please note: Any damage caused by improper packaging of the return unit to the authorized service center will void the warranty.

BUYER’S REMORSE POLICY:

If you are not completely satisfied with the product received, ClimateRight will accept the return of the product within 30 days from the date of purchase. Customer will be responsible for the return shipping costs associated with shipping the product back to ClimateRight. Customer is responsible for the proper packaging of the product for return ensuring no damage to the product while in transit as well as any lost packages. Once we receive the product back, we will do a thorough inspection verifying that there is no damage to the product and that all accessories are included, and will, at that time, issue a full refund.

•  Interior Fan / Control Unit
•  Exterior Condensor Unit
•  Wireless Remote
•  2 Triple A Batteries for remote
•  Owner's Manual
•  Drain Hose Extension
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ClimateRight CR120000SACH Owner's Manual